Parts Warranty Policy
Texas Truck Market, Inc. Warranty Policy
Effective Date: February 12, 2026
Last Updated: February 12, 2026
Texas Truck Market, Inc. (“TTM,” “we,” “us,” or “our”), a Texas corporation operating texastruckmarket.com (the “Website”), appreciates your business. This Warranty Policy applies to all purchases of heavy-duty truck parts (“Parts”) made through the Website or otherwise from TTM, whether shipped within Texas or to other states in the United States. By purchasing from us, you agree to this Policy. We reserve the right to amend this Policy at any time by posting updates on the Website with at least thirty (30) days' prior notice. Your continued purchase of Parts after the effective date of such changes constitutes acceptance of the amended Policy.
1. Limited Parts Warranty – Manufacturer's Warranty Only
Except as otherwise required by applicable law, TTM provides NO EXPRESS OR IMPLIED WARRANTIES on any Parts sold, beyond those expressly provided by the original manufacturer of the Part (the “Manufacturer's Warranty”). Any Manufacturer's Warranty is passed through to you directly from the manufacturer, and TTM acts solely as a reseller. You must contact the manufacturer directly for any claims under their warranty. TTM will provide reasonable assistance in identifying the appropriate manufacturer contact information upon request, but TTM will not be responsible for processing, honoring, or enforcing such claims, and shall have no liability for the manufacturer's failure or refusal to honor any warranty. In the event TTM does cooperate and provide assistance with the filing of manufacturer warranty claims, TTM shall have no liability whatsoever with respect to such assistance, including but not limited to any errors, omissions, delays, or outcomes related to such claims or filings.
DISCLAIMER OF WARRANTIES: EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, AND TO THE FULLEST EXTENT PERMITTED BY LAW, TTM EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THIS DISCLAIMER IS CONSPICUOUS AND YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD IT. This disclaimer applies regardless of any oral or written statements by TTM representatives, including statements by officers, managers, or other personnel regardless of their title or position, and this written Policy constitutes the sole and entire agreement between the parties regarding warranties and supersedes all prior or contemporaneous oral or written representations. Customer acknowledges that no TTM representative has authority to modify, extend, or supplement the warranties set forth in this Policy unless such modification is made in a separate written agreement signed by both the customer and TTM's Chief Executive Officer. Parts are sold “AS IS” and “WITH ALL FAULTS.” You assume all risks related to the quality, performance, and suitability of the Parts for your intended use.
For example:
- We do not warrant that Parts will meet your specific requirements, be compatible with your vehicle, or perform without interruption or error.
- Used or refurbished Parts carry no warranty from TTM whatsoever and are sold strictly "AS IS" with all faults. All used or refurbished Parts are clearly identified as such on the Website and in all sales documentation.
If a Manufacturer's Warranty applies, details are available from the manufacturer or upon request from TTM (we may provide copies as a courtesy, but without obligation). TTM makes no representations regarding the validity, scope, or enforceability of any Manufacturer's Warranty. Note that some manufacturers require proof of purchase, professional installation, or other conditions for coverage—failure to comply may void their warranty. TTM is not responsible for determining or ensuring compliance with manufacturer warranty requirements, and you are solely responsible for understanding and meeting all conditions of any Manufacturer's Warranty.
2. Limited Workmanship Warranty for Installations
If you purchase new Parts from TTM and elect to have them installed by our technicians at our Houston, Texas facility (the “Installation Services”), and pay the applicable installation fees, our Limited Service Warranty applies to the same.
3. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TTM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO THE PARTS, INSTALLATION SERVICES, OR THIS POLICY, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, USE, OR VEHICLE DOWNTIME, EVEN IF TTM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION SHALL NOT APPLY TO DAMAGES RESULTING FROM TTM'S GROSS NEGLIGENCE, FRAUD, OR WILLFUL MISCONDUCT, OR AS OTHERWISE PROHIBITED BY APPLICABLE LAW.
Our total aggregate liability, if any, for all claims arising from or related to any single transaction is limited to the amount actually paid by you for the specific Part or the labor fee for the Installation Services giving rise to the claim. This limitation applies regardless of legal theory (contract, tort, negligence, strict liability, or otherwise) and shall survive even if any limited remedy provided herein fails of its essential purpose, except as prohibited by applicable law.
4. No Returns or Refunds
Except as otherwise required by applicable law, TTM does not accept returns or provide refunds on any Parts or Installation Services. ALL SALES ARE FINAL. The only exception is for new Parts that meet ALL of the following strict conditions, and any such return is subject to TTM's sole and absolute discretion:
(a) Return Authorization Required: You must contact TTM within fifteen (15) calendar days of delivery to request a Return Merchandise Authorization ("RMA") number. Returns will not be accepted without a valid RMA number issued by TTM. TTM may deny any RMA request for any reason or no reason.
(b) Eligible Items Only: The Part must be (i) unopened in its original manufacturer's packaging with all seals intact; (ii) completely unused, uninstalled, and unattempt for installation; (iii) free from any marks, scratches, damage, wear, or alteration of any kind; (iv) accompanied by all original documentation, accessories, hardware, and materials; and (v) in fully resalable condition as determined by TTM in its sole discretion.
(c) Ineligible Items: The following items are NOT eligible for return under any circumstances: used or refurbished Parts; electrical components, sensors, or electronic control modules (even if unopened); special order or custom Parts; Parts that have been installed, attempted to be installed, or removed from original packaging; clearance or closeout items; and any Part where the manufacturer's packaging has been opened, damaged, or tampered with in any manner.
(d) Restocking Fee: All approved returns are subject to a non-refundable fifteen percent (15%) restocking fee, which will be deducted from any refund amount. The restocking fee applies to the purchase price of the Part and does not include original shipping charges, which are non-refundable.
(e) Return Shipping: Customer is solely responsible for all return shipping costs, insurance, and risk of loss during return transit. Parts must be returned using a trackable shipping method with insurance coverage equal to the full purchase price. TTM is not responsible for any damage, loss, or theft occurring during return shipment. If the Part arrives damaged or in unacceptable condition, no refund will be issued and the Part will not be returned to you.
(f) Refund Processing: If a return is approved and the Part meets all conditions upon inspection by TTM, a refund (minus the 15% restocking fee and original shipping charges) will be issued to the original payment method within thirty (30) business days. TTM reserves the right to delay or deny any refund if the Part fails to meet any condition set forth herein. No refunds will be issued for Installation Services under any circumstances.
(g) No Warranty Extension: Acceptance of a return does not extend, create, or imply any warranty beyond those expressly stated in this Policy. Returns do not entitle you to any warranty coverage from TTM.
(h) Final Determination: TTM's determination regarding whether a Part meets the return conditions, the condition of the Part upon return, and the amount of any refund shall be final and binding. You waive any right to dispute TTM's determination.
Nothing in this Returns and Refunds section shall be construed to create any obligation, warranty, or liability on the part of TTM beyond what is expressly stated herein or required by applicable law. All sales remain subject to the limitations of liability and disclaimers set forth elsewhere in this Policy.
5. Governing Law and Dispute Resolution
This Policy is governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any disputes, claims, or controversies arising from or related to this Policy, the Parts, or Installation Services (including disputes regarding the validity, interpretation, or enforceability of this Policy) shall be resolved exclusively in the state or federal courts located in Harris County, Texas. You irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to jurisdiction or venue, including any claim of forum non conveniens.
If any provision of this Policy is held invalid, the remainder shall continue in full force.
6. Contact Us
For questions or claims, reach us at:
832-867-3345
Texas Truck Market, Inc.